SAP WalkMe: Driving Immediate User Onboarding and ROI
The Problem: The Gap in Digital Use
Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a seamless transformation. However, complexity, frequent updates, and lack of intuitive guidance often result in a "Digital Adoption Gap":
- Staff Uncertainty: Employees struggle to navigate new SAP interfaces or complete complex transactions, leading to delays and increased use on technical support.
- Non-compliance: Users avoid standard SAP processes, which results in data inconsistency, policy breaches, and delays.
- Lost Learning: Classroom-based learning is ineffective over time, leaving staff unsupported when they need help most.
- Low ROI: The potential of the SAP system is not realised, as most users access only a limited portion of its features.
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The Answer: Contextual Support with SAP WalkMe
The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, addresses the usage barrier. It integrates with your SAP systems to deliver real-time assistance exactly when needed.
By implementing WalkMe with SAP, your clients can ensure every team member, regardless of background, can complete tasks efficiently from the outset.